Technical support engineer

Allamani Technical Solutions Ltd

Overview

Languages

English

Education

  • Bachelor’s degree
  • or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Confer with clients to identify requirements
  • Design, develop and implement information systems business solutions
  • Assess physical and technical security risks to data, software and hardware
  • Develop policies, procedures and contingency plans to minimize the effects of security breaches
  • Develop and implement policies and procedures throughout the software development life cycle
  • Conduct reviews to assess quality assurance practices, software products and information systems
  • Resolve conflict situations
  • Usability testing
  • Operate automatic or other testing equipment to ensure product quality
  • Consult with clients after sale to provide ongoing support
  • Execute and document results of software application tests and information and telecommunication systems tests

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Benefits

Other benefits

  • Parking available
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