Accommodation services manager
Knights Inn Motel
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Address customers’ complaints or concerns
- Establish work schedules
- Organize and maintain inventory
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Overtime required
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
Benefits
Other benefits
- Paid time off (volunteering or personal days)