Restaurant supervisor

Tim Hortons

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Noisy
  • Odours
  • Wet/damp
  • Hot
  • Outdoors

Work setting

  • Coffee shop
  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers’ complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Establish work schedules

Supervision

  • 5-10 people

Credentials

Certificates, licences, memberships, and coursesĀ 

  • Safe Food Handling certificate

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Standing for extended periods
  • Walking
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