Food service supervisor

Tim Hortons

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Coffee shop
  • Fast food outlet or concession

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers’ complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

Supervision

  • 5-10 people

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
  • Supports newcomers and/or refugees with foreign credential recognition
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
  • Offers mentorship programs that pair members of visible minorities with experienced employees
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