Assistant manager, restaurant

Tim Hortons

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Budgetary responsibility

  • 0 – $100,000

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers’ complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • Electronic cash register
  • MS Office
  • Point of sale system

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
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