Front desk manager, hotel
STE ROSE HOTEL MOTEL
Overview
Languages
English
Education
- Other trades certificate or diploma
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Rural area
Responsibilities
Tasks
- Recruit and hire staff
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare marketing plans
- Enforce policies and procedures
- Address customers’ complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
Additional information
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers