User support technician

Advance Machines Ltd.

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience
  • Computer science

Experience

2 years to less than 3 years

Hybrid

Work must be completed both in person and remotely.

Experience and specialization

Computer and technology knowledge

  • Device drivers
  • Networking software
  • Networking hardware
  • Networking security
  • Extranet
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Enterprise Applications Integration (EAI)
  • File management software
  • Security software
  • Multimedia software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • Image editing software
  • Project management software
  • HTML editing software
  • Website creation and management software
  • Business diagram software
  • Computer-aided design (CAD)
  • Quick Books
  • MS Active Directory
  • MS Office
  • MS Windows
  • SQL
  • SharePoint
  • Spreadsheet
  • TCP/IP
  • Wireless networks
  • WordPress
  • Enterprise resource planning (ERP) software

Area of work experience

  • Quality assurance or control

Specialization or experience

  • Specialized environmental skills and knowledge

Area of specialization

  • Project management

Additional information

Security and safety

  • Bondable

Transportation/travel information

  • Willing to travel

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting
  • Bending, crouching, kneeling

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Other benefits

  • Free parking available
  • Team building opportunities
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