Hotel front desk clerk
West Fraser Hospitality Ltd
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service