Customer service supervisor – retail
Equity Technologies Ltd.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Yoruba
- Igbo
Work setting
- Retail service establishment
- Urban area
- Rural area
- Various locations
- Remote location
- Retail business
Responsibilities
Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize payments by cheque
- Order merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- MS Outlook
Exhibit and display design experience
- Merchandising or window
- Visual displays
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Excellent written communication
- Initiative
- Ability to multitask
Benefits
Health benefits
- Disability benefits
- Health care plan
Financial benefits
- Life insurance
Other benefits
- Free parking available