Shift manager – fast food restaurant

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Fast food outlet or concession
• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers’ complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits
• Life insurance