Hotel guest services attendant
Nimpo Lake Resort
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Convey travellers luggage by hand or hand truck
- Address customers’ complaints or concerns
- Assist clients/guests with special needs
- Attend to baggage problems
- Attend to group arrivals and departures
- Escort incoming guests to their rooms
- Handle luggage for hotel guests
- Maintain luggage storage area
- Provide information regarding features of rooms, service of hotel and points of interest
- Provide, arrange for, or refer guests to valet parking services
- Receive and deliver items and messages for guests
Additional information
Work conditions and physical capabilities
- Physically demanding
- Standing for extended periods
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers