Service adviser
Aquanord piscines et spa inc
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Tourism
- Internet/Web services company
- Automobile repair services
- Bank or caisse populaire
- Construction company
- Federal government or agency
- Financial management/services
- Hospital
- Real estate company
- Veterinary clinic
- Religious organization
- Pharmacy or drugstore
- School or educational institution/establishment
- Arts and culture
- Agriculture
- Restaurant
- Public school
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Prepare sports, literary, performance or other contracts
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients’ inquiries and provide information
- Consult with clients after sale to provide ongoing support
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Social Media
- Electronic mail
- WordPress
Type of experience
- Call centre
Area of work experience
- Marketing
Specialization or experience
- Employee engagement
Area of specialization
- Communications
Additional information
Transportation/travel information
- Own transportation
- Valid driver’s licence
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
- Physically demanding
- Standing for extended periods
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- Free parking available
- Parking available