Guest service supervisor – hotel
Comfort Inn Edmundston
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Perform preventive maintenance
- Ensure health and safety regulations are followed
Additional information
Transportation/travel information
- Valid driver’s licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Overtime required
- Standing for extended periods
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Benefits
Other benefits
- Other benefits