Administrative assistant

Comfort Hotel Airport North

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry

Budgetary responsibility

  • $500,001 – $1,500,000

Responsibilities

Tasks

  • Arrange and co-ordinate seminars, conferences, etc.
  • Plan and control budget and expenditures
  • Supervise other workers
  • Establish and implement policies and procedures
  • Train other workers
  • Determine and establish office procedures and routines
  • Oversee the classification and rating of occupations
  • Plan, develop and implement recruitment strategies
  • Schedule and confirm appointments
  • Manage contracts
  • Manage training and development strategies
  • Answer telephone and relay telephone calls and messages
  • Oversee the analysis of employee data and information
  • Answer electronic enquiries
  • Oversee development of communication strategies
  • Compile data, statistics and other information
  • Oversee the preparation of reports
  • Advise senior management
  • Respond to employee questions and complaints
  • Order office supplies and maintain inventory
  • Organize staff consultation and grievance procedures
  • Oversee payroll administration
  • Arrange travel, related itineraries and make reservations
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Conduct research
  • Perform data entry
  • Provide customer service
  • Work with the marketing department to understand and communicate marketing messages to the field
  • Assign, co-ordinate and review projects and programs
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • 11-15 people

Experience and specialization

Technical terminology

  • Business

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Repetitive tasks
  • Large caseload
  • Large workload

Personal suitability

  • Ability to multitask
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Team player
  • Accurate
  • Client focus
  • Reliability
  • Time management

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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