Food service supervisor

A&W

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Noisy

Work setting

  • Fast food outlet or concession
  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • Address customers’ complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Must have knowledge of the establishment’s culinary genres

Supervision

  • Food service counter attendants and food preparers
  • Kitchen and food service helpers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Walking
  • Physically demanding

Own tools/equipment

  • Uniform

Personal suitability

  • Client focus
  • Excellent oral communication
  • Flexibility
  • Team player
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