Office administrative assistant

London Small Business Centre

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Business services

Responsibilities

Tasks

  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Oversee development of communication strategies
  • Compile data, statistics and other information
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Conduct research
  • Perform data entry
  • Provide customer service
  • Work with the marketing department to understand and communicate marketing messages to the field
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support
  • Assist with coordination of recreational, sport and fitness events
  • Represent the company within various economic and social organizations

Experience and specialization

Computer and technology knowledge

  • MS Windows
  • Database software
  • Social Media
  • MS Office

Additional information

Transportation/travel information

  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Ability to work independently
  • Attention to detail

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
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