Network support technician

Microprint

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Relocation costs not covered by employer
  • Willing to relocate

Responsibilities

Tasks

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Provide problem-solving services to network users
  • Implement data, software and hardware security procedures
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Modify Web pages, applets and scripts
  • Research and apply meta-data to Websites and register Websites with search engines
  • Respond to requests for help and information from Website visitors and Website designers
  • Perform Web-server backup and recovery operations
  • Supervise technical staff

Additional information

Security and safety

  • Basic security clearance

Transportation/travel information

  • Valid driver’s licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding
  • Attention to detail
  • Ability to distinguish between colours
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
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