Restaurant assistant manager

Tim Hortons

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Evaluate daily operations
  • Monitor staff performance
  • Plan and organize daily operations
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Ensure health and safety regulations are followed
  • Negotiate with clients for catering or use of facilities
  • Address customers’ complaints or concerns
  • Provide customer service
  • Manage events

Supervision

  • 3-4 people
  • 5-10 people
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