Customer service supervisor – retail

Ben’s Building Materials Ltd.

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail business

Responsibilities

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Resolve product and service related problems
  • Conduct performance evaluations and appraisals
  • Provide customer service
  • Co-ordinate, assign and review work
  • Requisition materials and supplies
  • Perform same duties as workers supervised

Supervision

  • 1 to 2 people

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for Indigenous people
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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