Network support technician

CLOUD TECH

Overview

Languages

English

Education

  • College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Provide problem-solving services to network users
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Conduct tests and perform security and quality controls

Experience and specialization

Computer and technology knowledge

  • Networking software
  • Networking security
  • Internet
  • Servers
  • Desktop applications
  • Security software
  • Information technology
  • MS Office
  • Spreadsheet

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Client focus
  • Excellent oral communication
  • Initiative
  • Organized
  • Team player
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