Customer relations clerk

AK Transportation

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Develop communication strategies
  • Evaluate communication strategies and programs
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Perform general office duties
  • Receive and log complaints
  • Answer clients’ inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Benefits

Health benefits

  • Dental plan

Financial benefits

  • As per collective agreement
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