Service dispatcher

Garland Commercial Ranges Ltd.

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Ensure proper functioning of equipment
  • Maintain work records and logs
  • Monitor personnel workloads and locations
  • Perform general office duties
  • Provide customer service
  • Advise vehicle operators of traffic and other problems
  • Dispatch personnel according to schedules and work orders
  • Follow-up on issues with work orders
  • Operate radio equipment
  • Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment

Experience and specialization

Computer and technology knowledge

  • Dispatch management service software
  • Monitoring and tracking software
  • Word processing software
  • Database software
  • Electronic mail
  • Electronic scheduler
  • Spreadsheet
  • Internet

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Repetitive tasks
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus
  • Group insurance benefits
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Maternity and parental benefits
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