Retail store supervisor

Shell Canada

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail service establishment

Responsibilities

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Conduct performance reviews
  • Supervise office and volunteer staff

Supervision

  • Retail salespersons and sales clerks

Experience and specialization

Computer and technology knowledge

  • MS Outlook

Area of specialization

  • Retail store

Additional information

Security and safety

  • Basic security clearance

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walking

Benefits

Health benefits

  • Health care plan

Financial benefits

  • Bonus

Other benefits

  • Free parking available
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