Barista

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy

Work setting

• Restaurant
• Urban area
• Coffee shop
• Bistro
• Delicatessen

Responsibilities

Tasks

• Address customers’ complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people

Credentials

Certificates, licences, memberships, and courses 

• Smart Serve
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Additional information

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Gratuities