Clerk, customer service
Ashley Furniture Home Store
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
Benefits
Other benefits
- Free parking available