Dispatcher, tow trucks
Available Towing Inc
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Remote location
Responsibilities
Tasks
- Ensure accuracy of completed time sheets, payroll and other summaries
- Maintain work records and logs
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Maintain vehicle operator work records
- Record mileage, fuel use, repairs and other expenses
- Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Contact customers to deliver requested wakeup calls
Supervision
- 11-15 people
Experience and specialization
Computer and technology knowledge
- Dispatch management service software
- Database software
- Electronic mail
- Electronic scheduler
- Spreadsheet
- Internet
- MS Windows
Service experience
- Tow truck
Additional information
Security and safety
- Driver’s validity licence check
- Driving record check (abstract)
Transportation/travel information
- Vehicle supplied by employer
- Valid driver’s licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Physically demanding
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player