Dispatcher, taxis

Amey's Taxi under 2848749 Ontario Inc

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Will train

Hybrid

Work must be completed both in person and remotely.

Work setting

  • Remote location

Responsibilities

Tasks

  • Maintain work records and logs
  • Monitor personnel workloads and locations
  • Perform general office duties
  • Provide customer service
  • Advise vehicle operators of traffic and other problems
  • Assist with maintenance of communications equipment
  • Dispatch personnel according to schedules and work orders
  • Dispatch personnel as required by emergency situations
  • Follow-up on issues with work orders
  • Keep track of shipments
  • Operate radio equipment
  • Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment

Supervision

  • 11-15 people

Experience and specialization

Computer and technology knowledge

  • Database software
  • Electronic mail
  • Spreadsheet
  • Internet

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
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