Customer service agent
Hillen Nursery Ltd.
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Rural area
- Business
Responsibilities
Tasks
- Maintain and manage digital database
- Work with minimal supervision
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Provide customer service
- Plan and organize daily operations
- Investigate complaints and claims
Experience and specialization
Computer and technology knowledge
- Microsoft Publisher
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Google Drive
- Adobe Acrobat Reader
- Electronic mail
- Google Docs
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Ability to work independently
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Quick learner
- Accurate
- Adaptability
- Time management
- Accountability
- Due diligence
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- As per collective agreement
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Parking available
- Travel insurance