Restaurant supervisor

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Hot

Work setting

• Cafeteria
• Food service establishment
• On-site customer service
• Restaurant
• Fine dining establishment

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers’ complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Credentials

Certificates, licences, memberships, and courses 

• Food Safety Certificate

Additional information

Transportation/travel information

• Own transportation
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player