Community and social services worker

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Services for the homeless

Work setting

• Urban area
• Drug and alcohol rehabilitation centre
• Social service or charity agency
• Shelter for the homeless

Responsibilities

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Appraise clients’ needs or eligibility for specific services
• Assess client’s relevant skill strengths and development needs
• Conduct follow-up assessments
• Develop, co-ordinate and implement the delivery of specific services within the community
• Provide suicide and crisis intervention
• Resolve conflict situations
• Liaise with other social services agencies and health care providers involved with clients
• Maintain program statistics for purposes of evaluation and research
• Accompany clients to appointments and social outings

Credentials

Certificates, licences, memberships, and courses 

• Applied Suicide Intervention Skills Training (ASIST)
• Non-violent Crisis Intervention (NVCI) Certificate
• Cultural Awareness Training
• First Aid Certificate
• CPR Certificate

Experience and specialization

Target audience

• Aboriginal groups
• Culturally diverse groups
• Elderly
• Females
• Males
• Persons who are deaf/hard of hearing
• Persons with Acquired Brain Injury (ABI)
• Persons with an intellectual disability
• Persons with learning disabilities
• Persons with mental health disabilities
• Persons with physical disabilities
• Street population

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Judgement
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player

Benefits

Financial benefits

• As per collective agreement
• Registered Retirement Savings Plan (RRSP)