Hotel Services Coordinator

Description

Position Title: Hotel Services Coordinator
Department: University Housing
Position Type: Permanent
Classification: NSGEU, Band 4
Salary Range: $37,874 – $46,300
Posting Date: November 14, 2024
Closing Date: December 4, 2024 at 1:00 PM AST

Overview

StFX is a top ranking Canadian university and we are seeking a Hotel Services Coordinator to be a part of the University Housing team. This position reports to the Manager, University Housing. This position may involve some evening hours and will regularly work weekends during the summer accommodations period.

Key Responsibilities

• Supervisor student staff on reservations front desk; Provide support, create work schedules and submit student hours to payroll. Assists with training new staff.
• Receives booking requests for accommodations, provides information, such as rates, conference and technical services including confirmation of reservations.
• Completes event billing post event (for master bills). Assists with daily cash ups.
• Provide guest services, onsite support for check ins and manages guest concerns.
• Provide support and assigns work tasks on weekends to housekeeping staff. Update room status.
• Assist with the set up and shut down of the summer accommodations program (inventory management, technology set up, etc)

Qualifications

• A minimum Diploma in Hospitality, Business or equivalent
• Preference will be given to candidates with 2 or more years experience in a similar role.
• Strong organizational and interpersonal skills;
• Must have experience working and communicating with customers
• Strong work ethics and success at working in a team environment
• Excellent written and oral communication skills;
• Ability to multi-task and follow-up with an eye for detail;
• MS office suite (Excel, PowerPoint, Word) experience helpful;
• Experience working with a reservation booking system and in a university environment will be considered an asset.

To apply for this opportunity, click the “Apply Now” button and upload your cover letter, resume and references.

StFX is located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People.

Our institution is committed to upholding the values of equity, diversity, inclusion and accessibility. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including Indigenous persons (especially Mi’kmaq), racialized persons (especially African Nova Scotians), persons with disabilities, those who identify as women and/or 2SLGBTQIA and any others who would contribute to the diversity of our community. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

We are also committed to the elimination of barriers to participation for persons with disabilities. Should you require an accommodation during the recruitment process, please contact People and Culture at hr@stfx.ca or 902-867-5038.

About St. Francis Xavier University

Established in 1853, St. Francis Xavier University (StFX) is consistently recognized as one of the best universities in Canada. StFX exceeds the needs of today’s undergraduates through providing the very best academic experience — outstanding teaching, exceptional hands-on research opportunities, and global exchanges — all within Canada’s most vibrant and inspiring residential campus. Here, the focus is on the academic and the personal development of every student, making community and social engagement a large part of the learning experience. Our students are academically strong and highly engaged in every aspect of life, determined to make a positive impact on the world.

In 2022, Maclean’s annual university rankings put StFX #1 in student satisfaction and #2 in reputation across Canada in the primarily undergraduate category. For more, visit www.stfx.ca

About Antigonish, Nova Scotia

The beautiful and historic town of Antigonish is located within the northeastern corner of Nova Scotia. Only a 15-minute drive from the ocean and a two-hour drive to major urban centres, Antigonish is a family-friendly community with a diverse and growing population and provides access to excellent education at all levels. The town is surrounded by rolling countryside and beautiful beaches and is a hotspot for outdoor recreation, sports and other active lifestyle activities. Antigonish supports a vibrant culture in the arts with music, performing arts, visual arts and crafts, and fabulous festivals happening throughout the year.

For more information visit www.townofantigonish.ca or www.visitantigonish.ca.

St. Francis Xavier University