Customer service supervisor – retail
HAMILTON AFRICAN CARIBBEAN STORE LTD.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Yoruba
Work setting
- Retail business
- Wholesale establishment/store
Responsibilities
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
Supervision
- 3-4 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Standing for extended periods
Personal suitability
- Organized
- Reliability
- Team player
- Dependability