Truck dispatcher

RJ HAULERS LTD

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Freight forwarding
  • Transportation

Responsibilities

Tasks

  • Maintain work records and logs
  • Monitor personnel workloads and locations
  • Perform general office duties
  • Provide customer service
  • Dispatch personnel according to schedules and work orders
  • Follow-up on issues with work orders
  • Keep track of shipments
  • Knowledge of cross border dispatching regulations and practices
  • Knowledge of highway trucking and associated rules and regulations
  • Maintain vehicle operator work records
  • Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
  • Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • Dispatch management service software
  • Monitoring and tracking software
  • Word processing software
  • Database software
  • Electronic mail
  • Operate GPS (Global Positioning System) and other navigation equipment
  • Spreadsheet
  • Internet
  • MS Windows

Service experience

  • Trucking

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Ability to work independently
  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
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