Operations Manager – RSC

Requisition ID: 186346
Career Group: Distribution Centre Management
Job Category: Inventory Control
Travel Requirements: 0 – 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Newfoundland and Labrador
City: Grand Falls Windsor
Location: 0023 Grandfalls RSC
Postal Code: A2A 2J9

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The RSC Operations Manager is responsible for the management of the RSC operations and transportation, including people management and RSC activities. Actively contributes to a positive, productive and safe working environment.

Here’s where you’ll be focusing:

Key Business Functions, Responsibilities, and Accountabilities

Financials
• Strong financial acumen working with the team(s) to deliver the operating and capital budget.

Performance
• Conduct performance reviews, coach, mentor, and utilize resources to elevate the teams’ competencies and professional management skills
• Support succession planning by identifying high potential teammates and create development plans that align to individual and business needs.

Day to day
• Responsible for the oversight and handling of escalated customer service issues related to deliveries, product quality and safety concerns
• Monitor and report daily and periodic KPI’s, adjust process or execution based on data analysis.
• Review and analyze reports detailing productivity, downtime, accidents, attendance and provide guidance on appropriate corrective action
• Drive innovation and change management with a focus on store execution, cost control and safety.
• Demonstrates outstanding leadership, with a clear vision, consistent sense of direction and serves as a role model to the team
• Prepare, conduct and participate in meetings and manage communication to appropriate parties
• Seek process improvements to eliminate waste and non-value added activities
• Lead and participate in creating a culture of engagement within the RSC
• Monitor and coach team to achieve established KPIs
• Measure and implement action plans to improve productivity, business results and employee engagement
• Maintain a clean and safe work environment as per company requirements
• Ensure compliance with all Company food safety standards, guidelines and procedures
• Review labour requirements and forecasting based on volume and business needs
• Responsible to maintain collaborate relationships and liaise with other leadership, support departments, suppliers and stores

Law
• Adhere and ensure compliance with all laws and regulations including OHSA, Transportation, Human Rights, and Canadian Food Inspection Agency (CFIA)

Transport

• Oversee equipment maintenance within Provincial legislated requirements and ensure the safe operation of all Transport vehicles
• Work with Central Transportation to ensure all haul back opportunities are maximized and plans drivers/equipment accordingly
• Manage third party brokers and vendors to ensure company standard requirements and policies are adhered to
• Oversee cross-dock management
• Oversee final mile transport including corporate, franchise and wholesale

What you have to offer:

Technical Skills Required:

• Excellent communication skills (both oral and written)
• Results oriented leader, with solid judgment and decision making skills
• Demonstrated successful ability working with cross-functional teams
• Demonstrates sound judgement and makes timely appropriate decisions
• Financial acumen
• Planning and organizing skills
• Strong leadership, teamwork and interpersonal skills
• Excellent judgment and decision making skills

Preferred:
• Degree, diploma or certificate in business management or operations and a minimum of 7 years experience in a senior warehousing, transportation or logistics management position, or equivalent combination of education and experience
• Demonstrated successful experience leading and managing complex large scale supply chain operations

Working Conditions

• Office/RSC environment
• Physical work including frequent bending, lifting, and reaching
• Occasionally lift over 88 lbs
• Two person lift required for weights exceeding 50 lbs
• Ability to stand and walk for long periods of time
• Multi-temperature environment (refrigerated warehouse)
• Alertness to other people and vehicles
• Various shifts including evenings and weekends

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Sobeys Inc.