Server – food and beverage services

Neptune Chinese Kitchen UBC

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Restaurant

Responsibilities

Tasks

  • Must be of legal age to mix and serve alcoholic beverages
  • Address customers’ complaints or concerns
  • Prepare and serve specialty food at customers’ tables
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Describe menu items including daily specials for customers
  • Enforce provincial/territorial liquor legislation and regulations
  • Advise on menu selections
  • Balance cash and record sales
  • Clear and clean tables, trays and chairs
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Supervise other servers and bussing staff
  • Take orders and relay to kitchen and bar staff
  • Train staff
  • Assist clients/guests with special needs
  • Provide customer service

Supervision

  • 3-4 people

Credentials

Certificates, licences, memberships, and coursesĀ 

  • Food Safety Certificate
  • Serving It Safe program certification

Experience and specialization

Computer and technology knowledge

  • Point of sale system

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Weight handling

  • Up to 9 kg (20 lbs)

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Gratuities
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