Office administrative assistant

PUFFIN CATERING

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry

Responsibilities

Tasks

  • Coordinate the flow of information within the team
  • Direct and control daily operations
  • Direct staff
  • Open and distribute mail and other materials
  • Plan and organize daily operations
  • Establish and implement policies and procedures
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Manage contracts
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Order office supplies and maintain inventory
  • Organize staff consultation and grievance procedures
  • Greet people and direct them to contacts or service areas
  • Type and proofread correspondence, forms and other documents
  • Provide customer service
  • Consult with clients after sale to provide ongoing support
  • Supervise office and volunteer staff

Supervision

  • 1 to 2 people

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • MS Word

Area of specialization

  • Correspondence

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Tight deadlines
  • Attention to detail
  • Work with minimal supervision

Personal suitability

  • Ability to multitask
  • Excellent written communication
  • Reliability
  • Accountability
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